Frequently Asked Questions

Booking with Go Montgenevre

How do I book?
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How can I be sure my booking is secure?
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What time of year would you recommend?
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What can you organise for me?
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What types of accommodation do you provide?
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Do we have to pay for utilities or is it included?
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Can I book just ski passes through you?
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Can I book a chalet or apartment for the season?
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What currencies can I pay in?
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Why do I have to give you the names of people in my group?
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What is the tax de sejour and why do I have to pay it?
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Can I self-drive or rent a car at an airport?
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Can I book again for next season?
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Can I get discounts for booking multiple trips or weeks?
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Do you price match with other companies?
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Which is the best airport to fly in to for Montgenèvre?
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What is the best way to reach Montgenèvre from the airport?
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Do you offer ski/snowboard hire?
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Which type of adult ski’s should I hire to best suit my ski ability?
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Do I need to hire a snowboard suited to my ability?
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How do I choose the most suitable ski’s to hire for my child?
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When hiring equipment, what is included in a ski ‘pack’?
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Do I need to buy lift pass insurance with my lift pass?
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Before you come to Montgenevre

What do I need to do about insurance?
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Do I need lessons?
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Do I have to bring my own bedding or towels?
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Can I organise lessons or rental in resort?
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How far will I be to the pistes or ski lifts?
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What ski or snowboard instructors would you recommend?
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I want to do a ski season, what job opportunities do you have?
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I am looking to buy a property in Montgenèvre, can I speak to someone about working with you?
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What languages does your team speak?
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What other activities can I do in Montgenevre apart from skiing or snowboarding?
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Does the resort host any special events?
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What level of ski hire should I book?
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Do your chalets and apartments have baby equipment available?
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Is there daycare available for young children?
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When in Montgenevre

What time is check in?
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What do I do when I arrive?
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What happens at the welcome nights?
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What wifi options will I have and what is it like in Montgenèvre?
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Are there cash machines or currency conversion in resort?
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Will there be enough hot water in my property for us all to have showers/baths?
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Which restaurants and bars would you recommend?
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Will my property have television?
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Are there family friendly restaurants?
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What do I do if I lose my lift pass?
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What do I do if I have an accident?
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What time is check out?
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What state do I need to leave my accommodation in?
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Is there a bus service locally?
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When in resort how can I get hold of the team?
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Do you have an office in Montgenevre?
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I’ve booked self-catering accommodation, is there a supermarket near to my chalet/apartment?
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